At Deshi Delights, we aim to ensure every customer is satisfied with their purchase. Due to the nature of our products, certain return and refund conditions apply.

1. Non-returnable Items

We cannot accept returns on:
– Perishable food items
– Items that have been opened, used, or are not in their original packaging
– Products purchased on sale unless faulty

2. Damaged or Incorrect Items

If you receive damaged, defective, or incorrect goods, please contact us within 48 hours of delivery. We may request photographic evidence before processing a replacement or refund.

3. Refund Process

Once your refund is approved, it will be processed via your original payment method within 7–10 working days. Delivery charges are non-refundable unless the return is due to our error.

4. Contact for Refunds

To request a refund or report an issue, please contact us at:
📧 Email: contact@deshidelights.com